Metro Community Health Center

HARPREET SINGH a year ago

Reception staff is so rude. I am access a ride driver and frequently visit there to drop my passengers. Today went inside and I ask her to use restroom and she was so rude and didn’t let me use restroom.

Laurie a year ago

So after patiently waiting over 2 months for a dental appointment, I receive a call to confirm my 2pm appointment (the day of) at 8:55 am. I then receive another message literally 13 minutes later (9:08 am) informing me that I would have to reschedule because the dentist had an "emergency “ and they wouldn’t be able to keep my appointment. I then called back to reschedule only for the woman to inform me that their next appointment was July 29 (today is May 2nd) and that I could reschedule for that date and I could call back next week to see if there were any cancellations. I refused the appointment as I have already waited so long for an appointment, I couldn’t wait over another couple months to see a dentist. This would bring my waiting time up to 5 months . Ridiculous. So now after awaiting this appointment for so long, I need to search for another dentist If this were the case I never would have scheduled with them in the first place. This is unacceptable of them to not only cancel, but to cancel 5 hours before my appointment after confirming it minutes before. And what doctors office confirms your appointment the day of? This is apparently a very unprofessional place and I

C Rodriguez a year ago

Strongly advise that you get elsewhere staff is rude wait time is ridiculous people have other things to do the staff fails to realize they enlisted the rest of us got drafted there’s no respect for peoples personal time. Or individuals with disabilities who should not be made to wait!!!! Go elsewhere they havw the audicity not provide clinic notes after the 5 but they have zero problem keeping you there until after 5 because they have a "new provider" in the mean time their "provider" is just a nurse practioner not even a real doctor!!!! Then she has the nerve to say i can do all the same functions or i can "refer you" like NO i want a Real Doctor!

M D (Daze) 2 years ago

You can never get a live person on the phone. You’re on hold forever. They ate very unprofessional. The issue is I can only go to them. Im sure they realize the only people going to them are people who have no choice but to use them. Its sad cause the Drs are great! The 3 stars are only for the Drs. Otherwise they would get 0.

jonathan gervasi 2 years ago

You physically cannot get anybody on the phone you are constantly sent in a endless loop with the virtual assistant to make an appointment or cancel or reschedule. you physically have to go in there in person I will not be coming to such an unprofessional location